Customer Service
Description
SWIC is excited to offer a series of professional development courses at the Red Bud campus of Southwestern Illinois College (SWIC). Our comprehensive training program aims to enhance essential soft skills that will benefit your employees and contribute to their career advancement. Best of all, these classes are offered at no cost to participants or employers.
Customer Service
November 18-22, 9 am – 1 pm
Assess and improve your customer-centricity. Expand communication skills to serve internal and external customers effectively. Learn recovery steps to rebuild customer loyalty and provide professional customer-service excellence regardless of title or industry.
Event Date:
11-18-24 - 11-22-24
Event Time:
09:00 AM - 01:00 PM CST
Location:
Southwestern Illinois College - Red Bud Campus
500 W. South Fourth Street
Red Bud, IL 62278
Contact Person:
Vicki Wilkins
(phone: 618-222-5497)
Details:
There is no charge for the course, but attendees must pre-register using this link: https://estorm.swic.edu/psp/estorm/EMPLOYEE/SW_HC9_PRD/c/SW_COMMUNITY_ED_MENU.SW_CSA_LNDNG_PG.GBL?