We are the source for patients, their families and their healthcare providers to find answers to their advanced illness challenges. Haven provides Advance Care Planning, Palliative Care Consultations as well as comfort through the compassionate delivery of Hospice Services. When health becomes a challenge, we will be your haven.
Serving advanced illness needs in North Florida since 1979, Haven has been the recipient of the Circle of Life Award from the American Hospital Association for its excellence and innovation and has been recognized as a Florida Pacesetter for its leadership in promoting advance directives.
Haven services patients and families in 18 Florida counties: Alachua, Baker, Bradford, Clay, Columbia, Dixie, Duval, Flagler, Gilchrist, Hamilton, Lafayette, Levy, Nassau, Putnam, Suwannee, St. Johns, Union and Volusia. Haven is an affiliate of SantaFe HealthCare, a not-for-profit organization serving Floridians at all stage of life through AvMed Health Plans, SantaFe Senior Living and Haven.
Hospice Care: Haven offers compassionate care and support to individuals with life-limiting illness and their families, which address the physical, psychosocial, emotional and spiritual needs associated with advanced illness while respecting each individual’s goals, beliefs and wishes. Haven’s team of medical providers and staff will expertly manage pain and symptoms at home or in a variety of settings including hospitals, nursing homes or assisted living facilities.
Palliative Care: Provided by a team of medical professionals, Haven’s palliative care consultations include a palliative care medical examination to address pain and symptoms, and discussions with individuals and their caregivers about treatment goals, options and recommendations.
A Haven palliative care specialist will follow up with the referring provider regarding goals, concerns and treatment. Haven specialists will coordinate care with other healthcare providers as well as visit individuals in acute care settings.
Haven palliative care consultations include:
- A palliative care medical examination.
- Discussions with you and your family about treatment goals, concerns and treatment options.
- Treatment recommendations for you and your family.
- A Haven palliative specialist will follow up with your doctor regarding your goals, concerns and treatment.
Transitions: Haven’s Transitions program offers emotionally supportive phone calls, volunteer companions and referrals to community resources for individuals and families who are dealing with advanced illness and need additional support.
- Supportive phone calls to individuals and caregivers.
- Volunteer assistance for those who can benefit from companion visits.
- Information about and referrals to community resources.
- Education to help with understanding care options and choices.
- Advance care planning inclusive of advance directives.
Advance Care Planning: Advance Care Planning (ACP) is a gift to you and those you love. ACP provides clear guidance of an individual’s goals, wishes and values as it pertains to current and future healthcare.
Advance Care Planning starts with a conversation with you and your loved ones or healthcare agent. By creating a plan, you identify and document the kind of care you want when when you no longer have the ability to communicate your wishes.
Grief Support: Healing Hearts Bereavement Support
After the loss of a loved one, coping with daily living can be hard. Knowing you are not alone in your difficult journey can make all the difference. Through generous community donations, Haven offers grief support in 18 counties across Florida as a community service.
Haven offers individual, family and group bereavement support, as well as educational programs for anyone who has experienced a loss. Counseling is currently conducted via telehealth on the phone, with the exception of Palatka virtual caregiver meetings and Gainesville support groups. If you or someone you know needs grief support, please contact Haven at 1.844.LIGHTEN (1.844.544.4836) so we can help you find the assistance that meets your needs.
Camp Safe Haven: Haven offers camps at no cost for children, youth and families who have lost a loved one. Children and youth suffering a loss can often benefit from the development of coping skills to handle their emotions. Supported by Haven’s professionals and volunteers for over 15 years, Camp Safe Haven provides fun and therapeutic activities to help children work through feelings of grief.